Organic Nail Salon in Irvine, California
Salon bloom
Refund and Returns Policy

Refund and Returns Policy

WHAT IS YOUR SHIPPING POLICY?

TK Beauty offers 1-5 business day shipping as our standard shipping option on all merchandise orders within the USA: 

– Free Standard Shipping on purchases with a subtotal of $85 and over, after any promotions and discounts are applied

– Shipping fee is depends on what you purchase and where the destination is. Shippng fee can be confirmed at the time of check-out.

Please note overseas buyers are responsible for all import charges.

 

WHEN WILL MY ORDER SHIP?

Orders are processed the same day and shipped the next day.

 

IS THERE A SALES TAX CHARGE ON MY ORDER?

Tax is included in the product price. 

 

HOW DO I TRACK MY ORDER?

You will receive a shipping confirmation with a tracking number via e-mail when your order ships.  If you have any questions, please reach out to us at salonbloom211@gmail.com.

 

 

WHAT IS YOUR RETURN POLICY?

Your satisfaction is our number one priority! If you are not satisfied with your purchase, you can return it to TK Beauty for a full refund within 30 days of the purchase date. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 30% of the restocking fee would apply for the used item. No return for opened or used items during COVID-19. Unfortunately, sale items cannot be refunded. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Only the items specified in the original return request and confirmed by TK Beauty will be refunded. Extra products included in the return package unconfirmed in the return request, especially if from an order outside the return window, will not be refunded.

All sales are final. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. Products on sale during promotions and certain promotional items are often not eligible for return. Site-wide promotional sales (Black Friday and Cyber Monday) are not eligible for return/refund. Please check the parameters of the promotion before purchasing.

Shipping fees are not eligible for a refund.

You will be responsible for paying for your own shipping costs for returning your item. If you are shipping an item over $85, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To return your product, you should mail your product to 17885 Sky Park Circle, Building 21, Suite K, Irvine CA 92614

After your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 3-7 business days for the credit to post back to your account.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next, contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at 17885 Sky Park Circle, Building 21, Suite K, Irvine CA 92614

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customercare salonbloom211@gmail.com and send your item to: 17885 Sky Park Circle, Building 21, Suite K, Irvine CA 92614

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 

Damage, Loss and Theft Packages

We are not responsible for packages that may become lost in transit. It is the responsibility of the receiver to locate packages. We will, however, do everything in our power to assist you. We require that you select a secure delivery address and preferably one where someone is able to receive your package directly.

 

Wrong Address

If you have entered the wrong shipping address on your order the responsibility is with the customer to locate their package. Please note that if your items are being shipped back to us, you will be responsible for any re-shipping charges. If you do not wish to have the order re-shipped to you, you will be issued a refund less the initial shipping charge.

For further questions contact us at salonbloom211@gmail.com
Thank you!